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info@azcarswoking.com

Privacy Policy

GDPR
Under GDPR, we have a legal duty to protect any personal information we collect from you. All data collected are stored securely and encrypted to safeguard all data collected from clients to prevent unauthorised access to it. We do not pass on your details to any third party.

Your rights
Under GDPR, you have rights as an individual which you can exercise in relation to the information we hold about you. These are;

  • a right of access to a copy of the information comprised in their personal data;
  • a right to object to processing that is likely to cause or is causing damage or distress;
  • a right to prevent processing for direct marketing;
  • a right to object to decisions being taken by automated means;
  • a right in certain circumstances to have inaccurate personal data rectified, blocked, erased or destroyed; and
  • a right to claim compensation for damages caused by a breach of the Act.

Visitors to our website
When someone visits www.azcarswoking.com we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in an anonymous way which does not identify anyone individually. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be open about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

What information do we collect?

We monitor user activity to enhance content provided on this site. This website uses Google Analytics, a web analytics service provided by Google Inc. (‘Google’). Google Analytics uses ‘cookies’ and JavaScript code to help analyse user activity on websites. The information generated about your use of the website (including your anonymised IP address) will be transmitted to and stored on Google servers in the United States.

Google will use this information to produce user activity reports for this website. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

Google will not associate your IP address with any other data previously held. You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that if cookies are disabled, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Read Google’s Privacy Policy and Google’s Terms of Service for detailed information.

Your interaction with this website

Online Forms
We use online forms to collect data for enquiries in relation to our services. We store this in our system and we will hold this information until you tell us to remove it and all data gathered is reviewed after a period of 5 years. We will send 6 monthly refresher emails to ensure you are happy to continue receiving our communications.

WordPress

We use a third-party service, WordPress.org, to publish our blogs. These sites are hosted at GoDaddy.com. We use a standard WordPress service to collect anonymous information about users’ activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it. WordPress requires visitors that want to post a comment to enter a name and email address.

People who contact us via social media
AZ Cars manages its own social media pages. If you send us a private or direct message via social media the messages are stored on our social media platforms such as Facebook. No third party will have access to this as the page is being managed and run by AZ Cars Ltd.

Your data will not be shared by any other organisation.

People who email us
We use Microsoft Outlook to receive and send email communications and you can view their privacy policy here.

We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

Complaints or queries
AZ Cars Woking Ltd. tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

This privacy policy was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of AZ Cars Woking Ltd collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.

Links to other websites
This privacy policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this Privacy Policy
If this privacy policy changes in any way, we will email an updated version. Regularly reviewing this page ensures you are always aware of what information we collect and how we use it.

This privacy policy was last updated on 18th May 2018.

How to contact us
If you want to request information about our privacy policy you can email us at info@azcarswoking.com or write to:

AZ Cars Woking Ltd.
4 Bateson Way,
Woking,
GU21 5LD